We offer print solutions for the present and the future...
Supporting customers to reduce their; costs, wastage and increase productivity using our innovative print and document-centric solutions. Customer are also able to reduce their carbon footprint by 95% with our Epson MFP’s among other products in their range.
-A can-do culture.
-Engineer tracking with an impressive 95% first-time fix rate.
-Full toner monititoring acorss the UK and Ireland coverage and 24 years industry experience.
-Original parts and toners only supported by Management software systems.
-150 fully trained Epson Engineers with an average response time of 2 hours, 10 mins.
-A fully audited trail of service history and a Quality Control system, with e-signature.
Explore our full suite of innovative printing and promotional solutions.
Organisations today want less stress and better outcomes with their solutions. We supply and manage a fully integral print managed software that offers to monitor usage, users, reduce waste, create reports, gain better security features, charge departments/users for prints and create workflows and reminders.
With our FREE print audit service, we are able to review your organisations print infrastructure and gather raw data both visually and via software, which has white papers for security reassurance. As part of our findings report we detail recommendations to support your business to; reduce carbon footprint, improve footprint impact, alleviate waste, increase productivity and lower your print costs.
Organisations today want less stress and better outcomes with their solutions. We supply and manage a fully integral print managed software that offers to monitor usage, users, reduce waste, create reports, gain better security features, charge departments/users for prints and create workflows and reminders.
We offer fully managed IT Support to ensure your organisation's performance and productivity is increased and inline with the latest technology standards. With
today's organisation depends on being connected at all times. Our full Telecoms System ensures that you never miss that important call.
"Always responded to any issues very quickly, either by engineer visit or by phone.They ensure that we are always supplied with a sufficient number of toners so that we do not run out, assisting the smooth running of the school admin department. The staff are always approachable, knowledgeable and willing to answer and deal with any queries we have concerning the photocopiers."
"Bowden Digitec services are consistently outstanding. They respond to any photocopier issues with impressive speed, whether through engineer visits or phone support. We also appreciate their proactive approach to toner supplies, guaranteeing we never run out and ensuring the smooth functioning of our school administration. Furthermore, their staff are always approachable, knowledgeable, and ready to help with any questions or concerns we have about the photocopiers.
We consistently receive excellent support for our photocopiers. Their prompt responses to issues, proactive toner supply, and knowledgeable, approachable staff ensure the smooth operation of our school admin department.
FAQs
Your Questions Answered
What service levels do you offer?
We offer Platinum, Gold, and Silver packages tailored to different needs, ensuring comprehensive coverage and support.
We accept PDF, EPS, TIFF, and JPEG. High-resolution PDFs are recommended for best results.
What’s your response time?
Our average response time is within 2 hours and 40 minutes from the moment you contact us.
Absolutely! We have an in-house design team ready to assist from conceptualization to final design.
What’s included in your managed print service?
We handle everything from remote monitoring and automated supply replenishment to on-site support.
How do you ensure data security?
We implement robust security protocols to protect sensitive information during printing and scanning.
We accept PDF, EPS, TIFF, and JPEG. High-resolution PDFs are recommended for best results.
What’s your contract flexibility?
We offer flexible contract terms, allowing you to scale services to your needs.
Absolutely! We have an in-house design team ready to assist from conceptualization to final design.
Do you offer training and ongoing support?
Yes, we provide comprehensive training and Monday to Friday and can tailor Contracts to cover wkds too to support to ensure smooth operations.